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insurance Q & A

Learn more about Insurance & Reimbursement

Kimberly Jones, R.N.

Kimberly Jones is Group Manager of Reimbursement for Baxter BioScience, Department of Healthcare Economics (HCE).

What can I do if my insurance denies my claim?

There are many different reasons why claims are denied. The first step is to identify the reason for the denial. Often, the cause could be something relatively simple that a phone call to the insurance company would resolve. Other claim denials may be more complicated. Baxter has a reimbursement hotline dedicated to assisting our customers with such complicated insurance issues. You can reach our hotline at 1-888-BAXTER9. Please remember it is ultimately your responsibility to make sure your provider receives payment for all the services provided to you.

 

The PI Panel cannot respond to questions about individual medical cases, provide second
opinions or make specific recommendations regarding therapy. The information our experts
provide is from their own experiences. Always seek the advice of your own physician or other
qualified healthcare professional regarding any medical condition. We will do our best to
address as many questions as possible. We will not publish the names of any patients,
physicians, or therapies.